Deliveries and Returns

Your print order is wrapped in acid-free tissue paper, rolled and packed into a heavy duty cardboard tube. If you requested delivery by EVRi the round tube is inside a square tube to fulfil EVRi requirements.

Mugs are packed in individual heavyweight cardboard boxes, sized to fit for posting. 

Your order is usually sent out the next working day, and if we can't do that, we'll email to let you know when it will be sent out. Either way we'll email to confirm when it's on its way.

It's easy to give a different address for delivery, so you can send as a gift or send to your workplace.

You can pay by by credit or debit card, by PayPal, ClearPay or ApplePay, and you don't need to create an account.

If you'd prefer to pay by cheque, phone or email us and we can arrange that with you.

Returns - if for any reason you are not happy with your purchase, please let us know. We’ll sort out a full refund on return of the items.

We now offer a choice of delivery in the UK - EVRi or Royal Mail.

EVRi has the advantage of full tracking, and options to reschedule or deliver to a safe place within the tracking. The disadvantage is there is only one collection around midday, which means another day’s delay before it is collected if we’re not able to catch that collection with your order.

We’re also offering Royal Mail Tracked 48 - which may be better for some areas. It has taken longer than 48 hours in some cases.

We don’t offer Next Day as we may not be able to catch collections for either Royal Mail or EVRi - we are just the two of us working from our attic, and life happens! But if you need a quick delivery get in touch and we’ll sort out the best solution we can offer.

Delivery costs in the UK - 

EVRi Tracked Standard - FREE

EVRi Tracked Signed For - £1.00

Royal Mail Tracked 48 - £0.50

Royal Mail Tracked 48 Signed For - £1.50

Delivery costs for the rest of the world - 

Royal Mail US, Canada, Australia and New Zealand Tracked - £15.50

Royal Mail Ireland, Germany, Denmark Tracked - £8.50

Royal Mail Everywhere Else Tracked - £11.00

Delivery outside the UK - CUSTOMS AND HANDLING FEES may be required, so if you want to send an order outside the UK, best to find out about local charges.